Data Entry Officer 

Red Snapper Managed Services has been commissioned to deliver a 5-week project (likely to be extended) in Hampshire to complete high-volume data entry tasks accurately to meet the current demand linked to COVID-19.

Please click 'APPLY' to register your interest.

Key Accountabilities

• To search databases and other manual records, validating and checking documents received to ensure the accuracy and relevance of the information held or provided.
• To ensure information has been updated on policing systems accurately and liaise with external forces/agencies to advise of any discrepancies so appropriate amendments can be made.
• Handle sensitive data and process policing checks in accordance with internal service level agreements and the relevant weeding rules and record all decisions appropriately to ensure the prevention of data breaches.
• To take appropriate action to resolve queries at first point of contact whenever possible, being accountable for maintaining a high standard and managing customer’s expectations.

Experience and Skills

• Proven experience of working in a professional environment, performing a range of clerical tasks, including word processing and maintaining and updating manual and computerised filing systems with speed and accuracy.
• Proven experience of customer contact, particularly on the telephone, including handling difficult callers and sensitive matters.
• Proven experience of working with minimal supervision.

Induction and Training

Full training on systems will be provided on commencement of the project.

Candidates will be split into two working teams; one team will take FPN calls, take WorldPay payments and process FPN paperwork, and the other will process FPN paperwork only. 

Monday to Friday, 0900 - 1700 in a state of the art office close to Junction 9 of the M27.

Security Clearance

Suitable and selected applicants will be required to pass police clearance to Non-Police Personnel Vetting (NPPV 2). This clearance takes approximately two weeks to process. Applicants will need to declare their previous criminal record which may or may not effect your application.

Project Start Date

Appointed applicants will commence the project on Wednesday 20th January 2021 with a project end date of the 26/02/21 (likely to be extended).

Project Pay

£90.00 per day (inclusive of holiday roll-up pay). Paid weekly.

Please click 'APPLY' to register your interest.

Alternatively, if this role is not for you but you do know somebody who would be interested please refer him or her. We have a referral bonus scheme and will reward you, with retail vouchers of your choice, for referrals who are not already known to us.

Red Snapper Managed Services is member of the Red Snapper Group.

The Red Snapper Group is an equal opportunities employer.