RSR is a public safety, Housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience.

RSR Housing are currently recruiting on behalf of our client based in Birmingham for a Housing Needs Officer – Temporary Accommodation.

This is full time, temporary ongoing role and offers a rate of pay of £12.19 per hour.

Main Duties:

• Deliver a responsive and customer focused temporary accommodation (TA) Property support service that enables customers to sustain their TA tenancy and successfully move on into suitable secured accommodation.
• Support the day-to-day operation of the TA Service. Help ensure the service operates within legislative requirements and statutory targets for homelessness and pre-tenancy services.
• Provide homelessness and housing advice.
• Carry out occupancy checks. Accurately record evidence and outcomes of visits as well as timely share this information with the customer’s caseworker.
• Conduct TA letting and property health & safety inspections using the Housing Health & Safety Rating System (HHSRS).
• Support the service to ensure TA tenancy letting, void management, health & safety, property repair and maintenance functions operate efficiently.
• Ensure risk assessments are conducted and a fair and transparent process is followed when making TA offers to homeless households.

Essential Requirements:

• Experience of housing support.
• Strong written and verbal communication skills and the ability to apply these through a range of media to internal and external audiences with differing needs.
• Ability to ensure that customers receive a focussed approach to meeting their housing needs by assisting with the completion of forms and referrals and the ability to recommend a decision to the Senior Housing Needs Officer.

This role will be subject to an Enhanced DBS check and the successful individual will be required to obtain and maintain these clearances.

If you would like to be considered for this position and have the relevant experience, then please email your CV to Midlands.Jobs@rsg.ltd

Alternatively, if this role is not for you but you do know somebody who would be interested please refer them to ourselves. We have a referral bonus scheme and will pay up in retail vouchers of your choice, for referrals who are not already known to us.

Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.

RSR Housing is member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer.